Your Cart
Loading

Fiona Maye Designs LLC - Privacy Policy

Effective: 03/16/2026

1. Information We Collect

When you visit our site or make a purchase, we collect two types of personal information:


A. Device Information (Automatically Collected)

This includes:

  • Browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • How you interact with the site (pages viewed, referring websites, etc.)

We collect Device Information using:

  • Cookies (Learn how to disable cookies at www.allaboutcookies.org)
  • Log files (tracking activity on the site)
  • Web beacons, tags, and pixels (analyzing browsing behavior)

B. Order & Account Information (Collected During Checkout)

This includes:

  • Name
  • Billing address
  • Email address
  • Phone number
  • Order details and purchase history
  • Payment information (processed securely through Payhip’s integrated payment processors such as PayPal or Stripe)

We do not store full credit card details. Payments are securely processed through third‑party providers that comply with PCI‑DSS security standards.

2. How We Use Your Personal Information

We use your information for the following purposes:

Order Fulfillment & Customer Service

  • Processing payments
  • Delivering digital products
  • Sending order confirmations
  • Handling refunds or customer inquiries
  • Fraud prevention and security monitoring

Marketing & Communications

  • Sending promotional emails (only if you opt in)
  • Announcing new products, updates, or sales

Website Optimization & Security

  • Improving site performance
  • Monitoring for fraudulent or malicious activity

3. Sharing Your Information

We do not sell or rent your personal information.

However, we share information with trusted third‑party service providers who help operate our business, including:

  • Payhip (e‑commerce platform)
  • Payment processors such as PayPal or Stripe
  • Analytics tools (e.g., Google Analytics)
  • Email marketing platforms (if you subscribe)

These providers use your information only as necessary to perform their services.


Opt‑Out of Targeted Advertising

You may opt out of personalized ads through:

  • Facebook Ads Preferences
  • Google Ads Settings
  • Bing Ads Preferences
  • Digital Advertising Alliance: optout.aboutads.info


4. Customer Rights & Data Protection

A. U.S. Consumer Rights (CCPA & Similar State Laws)

You may request to:

  • Access the personal data we store
  • Request deletion of your personal information (unless required for legal compliance)
  • Opt out of targeted advertising

To make a request, email erin@fionamayedesigns.com


B. European Union Residents (GDPR Compliance)

If you are located in the EU/EEA, you have the right to:

  • Access, correct, or delete your personal data
  • Request data portability
  • Object to certain types of processing

Your information may be transferred outside Europe (e.g., to the U.S.) for processing.

5. Data Retention Policy

  • Order information is retained for at least 5 years for tax and legal purposes.
  • Customer inquiries are kept for 1 year after resolution.
  • Marketing data is retained until you unsubscribe or request deletion.

You may request deletion of your data by emailing erin@fionamayedesigns.com.

6. Do Not Track & Cookies

We do not alter our data collection practices in response to “Do Not Track” signals. You may manage or disable cookies at www.allaboutcookies.org

7. Security Measures

We take security seriously and use:

  • SSL encryption
  • Secure, PCI‑compliant payment processors
  • Fraud detection and monitoring tools

We do not store full credit card numbers.

8. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date.

9. Contact Us

If you have questions, concerns, or data requests, contact us at:

Email: erin@fionamayedesigns.com

Mailing Address: Fiona Maye Designs LLC, 7300 NE Beach Ave, Poulsbo, WA 98370